Methods to Mobilize, Market and Leverage Your Quality Initiative

NYC-ACHCA Spring Convention Keynote Presentation by Clint Maun

Monday, March 6, 2017, 9:00 a.m. – 10:30 a.m.

Post Acute Organizations should not simply comply with quality requirements. Instead, your team can use quality initiatives to accelerate revenue, recruit coworkers, market your position, receive high level status, and secure a preferred partnership position. This session will focus on a set of techniques designed to quickly accomplish all of the above.

Objectives:

By the end of this session, the participants will be able to:

  1. Define the desired success for the quality initiatives
  2. Explore the State of the Art tools for your quality roadmap
  3. Grab the attention of payors, partners, investors, and risk entities
  4. Showcase your success journey internally and externally

The session will use lecture, group discussion, and case studies.

$100 Discount Extended until February 15! 

Discount Extended for NYC-ACHCA Annual Convention and Updated Program Schedule

$100 Discount Extended until February 15! 

It’s hard to believe that it’s February already! How are those New Year’s Resolutions coming along? Probably long forgotten at this point, right?
If one of your goals for 2017 was to focus more on professional development and quality improvement, you need to attend our Annual Meeting.
For the 2017 Convention, we have secured Clint Maun as our keynote speaker, and our Education Committee has gone to enormous lengths to secure topical and thought-provoking educational programs for:

Administrators

Financial Managers

Directors Of Nursing/Clinical Staff

If you attend only one show in 2017, make it this one. Time is running out to get your $100 registration discount for NYC-ACHCA’s Annual Meeting.

We look forward to seeing you there, but don’t delay… make your convention and room reservations today!
Annual Convention, 2017

Register Now for Our 48th Annual Convention and Save!

Take advantage of the quiet time before the New Years’ celebrations to both register and take advantage of the early bird rates.

With all the changes coming in long term care, this is a great way to stay abreast, secure CEUs, network, and celebrate the experience and the youth in the field.

Give yourself and your team a Holiday gift – and save at least $100.00 per person – and register BEFORE February 1st!

If you attend only one show in 2017, make it this one.We look forward to seeing you there, but don’t delay…..make your convention and room reservations today.

Learn more hereClick here to register!

If you attend only one show in 2017, make it this one.

We look forward to seeing you there, but don’t delay…..make your convention and room reservations today!

Register Now for Annual Convention & Save Hundreds!

If you attend only one show in 2017, make it this one — the New York Chapter of the American College of Health Care Administrator’s 48th Annual Convention, which will be held from March 5th through March 8th, 2017 at the Villa Roma Resort and Conference Center.

And if you register before February 1, you’ll save $100.00!

The NYC-ACHCA education committee has assembled world-class experts who will help you and your colleagues focus on your next moves in 2017. They have gone to enormous lengths to secure topical and thought-provoking educational programs for administratorsfinancial managers, and directors of nursing/clinical staff.

We look forward to seeing you there, but don’t delay… make your convention and room reservations today!

Check out some of the information packed sessions at the ACHCA-New York 48th Annual Convention!

  • Register before February 1, 2017 and save at least $100.00 per person!
    New CMS Requirements of Participation: What Do I Do Now? 
    – Nancy Levielle, RN, Lisa Volk, RN
  • Keynote: Methods to Mobilize, Market and Leverage Your Quality Initiative – Clint Maun
  • Leader’s Guide to Changing Regulatory Landscape: Five Star Quality Rating – Kris Mastrangelo
  • Nursing Homes are Easy Targets – Professional/General Liability Risks and Preventive Strategies – Josephine Bottitta, Andrew Sheeley
  • Improving Quality in a Changing Health Care Environment: Challenges and Opportunities – Jackie Pappalardi
  • Telemedicine, The Future is now! – Lowell Feldman
  • Long-term Care Trends and Legal Updates – Stephen Hanse, Cornelius Murray, Dan Hiem
  • Setting Paths and Priorities in a Maze of Care and Payment Reforms – Sheryl Rosenfield
  • Principles of Strategic Planning – Inspiration from “The Art of War” – Cecelia Sepp
  • NYDOH Division of NH and ICF/IID Surveillance Updates – Shelly Glock, New York State Department Of Health

New Year’s Resolutions: Four for Healthcare Leaders in 2017

Lose weight? Get organized? Finally, take that vacation? What were your New Year’s resolutions this year? And how’s that going for you?

A whopping 100 million Americans resolve to make changes in the new year, yet most of them fail. Only 10% of those people successfully keep their resolutions. For busy managers and administrators, work is often cited as the big reason why they are unable to commit to their resolutions. Sound familiar? You can however, resolve today to save $100.00 and learn more about the Four Resolutions (below) by registering for the ACHCA New York Chapter’s 48th Annual Convention, March 5 – 8 at the Villa Roma, Callicoon New York. And if you do this RIGHT NOW, you’ll have put a dent in that “procrastination” resolution!

We’re now almost two weeks into 2017. The holidays are over and the regular pace of business has resumed. It’s easy to fall back into the same old ruts and bad habits. But now is actually the perfect time of year to reflect on last year – the areas of accomplishment or places where desired results were not achieved. And, it’s the perfect time to set your 2017 plans into motion. Here are four resolutions that can help all of us as we power through 2017:

  1. Learn how to delegate and do more of it. Figure out who on your team can take some work off of your plate so you can focus on strategic matters. You will increase the organizational capability of your group, provide your employees with professional growth opportunities, free yourself up to take on a broader range of responsibilities, and create a win-win for your team and organization.
  2. Set realistic goals and follow through with them. Setting goals can be extremely useful, but only if they can be achieved. Like having a to-do list that never seems to get done, setting goals that are unrealistic or unachievable can cause a great deal of frustration and even anxiety. Once you’ve settled on realistic goals, create a detailed, actionable plan for achieving them. Set a timeline. Developing a specific timeframe can help make your goals more achievable. Get to work, track your progress, and make adjustments as needed.
  3. Make more time for you and family and friends. – When asked about her New Year’s resolution, Shark Tank’s Barbara Corcoran respond, “I’ve decided to put joy first and made a thoughtful list of all the people in my life I like best but don’t see often enough. . . I’ve set aside the first Monday night of every month to have them all to dinner. Groups of six — only people who know how to laugh.” Put away your smart phone, leave your email for a couple of hours a week. Carving out time to improve your personal life may actually help improve your work life.
  4. Increase learning and networking opportunities – Take a leadership course online. Attend at least one major industry event this year. Commit to regular networking. A big part of success as an administrator is to never stop learning from your peers and others. It’s very easy to get stuck in the day-to-day minutia, keeping our heads down and rarely looking up at the big picture. While it may sometimes seem like it, you aren’t operating in a bubble! Chances are, there are plenty of your peers who are facing the same challenges. Seeking out learning and networking opportunities can help reenergize you and in turn help you reenergize your team!

Speaking of that … check out some of the information packed sessions at the ACHCA-New York 48th Annual Convention!

  • New CMS Requirements of Participation: What Do I Do Now? – Nancy Levielle, RN, Lisa Volk, RN
  • Keynote: Methods to Mobilize, Market and Leverage Your Quality Initiative – Clint Maun
  • Leader’s Guide to Changing Regulatory Landscape: Five Star Quality Rating — Kris Mastrangelo
  • Nursing Homes are Easy Targets – Professional/General Liability Risks and Preventive Strategies — Josephine Bottitta, Andrew Sheeley
  • Improving Quality in a Changing Health Care Environment: Challenges and Opportunities — Jackie Pappalardi
  • Telemedicine, The Future is now! — Lowell Feldman
  • Long-term Care Trends and Legal Updates — Stephen Hanse, Cornelius Murray, Dan Hiem
  • Setting Paths and Priorities in a Maze of Care and Payment Reforms — Sheryl Rosenfield
  • Principles of Strategic Planning – Inspiration from “The Art of War” — Cecelia Sepp
  • NYDOH Division of NH and ICF/IID Surveillance Updates — Shelly Glock, New York State Department Of Health

Register before February 1, 2017, and save at least $100.00 per person!

Response to Uncertainty? FOCUS at the NYC-ACHCA Annual Convention

March 5 – 8, 2017, NYC-ACHCA 48th Annual Convention

Welcome to 2017!

With so much uncertainty about the future of healthcare swirling about, post-acute care executives and managers are challenged to stay focused on what’s really important:

  • The care of the patients and families we serve
  • Safety & reducing risk
  • Human resources management
  • Clinical excellence
  • Sustainable relationships with referral sources and business partners

This is routinely difficult, but in this season of political and policy turmoil, the Annual Convention of the New York Chapter, American College of Healthcare Administrators, takes on greater importance than ever.

For the 48th Annual Convention, the NYC – ACHCA education committee has assembled world-class experts who will help you and your colleagues focus on your next moves in 2017.

  • Concerned about the new CMS regulations? Nancy Leveille and Lisa Volk will guide you through the maze.
  • Want to ramp up your marketing initiatives? Keynote and workshop leader Clint Maun will show you how.
  • Interested in the potential of telemedicine in post acute care? Lowell Feldman will “beam you up.”

This is just a sampler of the outstanding programs that are available the 5th – 8th of March at the Villa Roma in Calicoon New York.

Register today and take advantage of the early bird discount of $100 per registrant.

 

Millennials in the Workplace; What Drives Them?

7k0a0438By now you’ve no doubt realized that Millennials are indeed changing your workplace; what drives them, you might ask. For starters, there are likely lots of them in your workplace (and if there aren’t that might be something your company needs to address). Millennials currently make up half of the working population, and this won’t change anytime soon. They come with their own notions of what makes a company a good place to work, and as we’ve all heard, from a management standpoint, they come with a unique set of challenges. But rather than dwell on the difficulties of dealing with a relatively new entrant into the workforce, let’s focus on what could help us all to work more effectively with Millennials. Perhaps we can even uncover some of the positive aspects of working with Millennials (there must be some, right?).

A recent study by LinkedIn surveyed 13,000+ Millennials to find out what they think about jobs and job seeking. The survey revealed a number of interesting statistics. First, 93% of Millennials are “eager to learn about job opportunities.” Does it mean that Millennials are constantly looking for a better situation, always ready to leave their current company? It might, but it seems more likely that they will stay in their current job if they are provided new experiences and opportunities. The survey shows that Millennials are indeed hungrier for job opportunities than previous generations.

What is it that Millennials want? There are a lot of assumptions about this generation made by previous generations. They want to change jobs every 12 months, to have unfettered influence on their boss, job, and working environment, and most importantly, to be given titles, responsibilities, and salaries they haven’t earned, right? Maybe they are entitled. But a more interesting and effective question might be, what makes Millennials thrive in a workplace—in other words, what sort of environment, company, and leadership will enable a company to most effectively tap the talent and potential of the group that now makes up the largest single portion of the workforce in the United States?

A deeper dive into the numbers from the survey provides insight into WHY Millennials might accept new jobs. The number one reason they’d likely make a career move is because the new company offers them better compensation and benefits. In fact, Millennials care more about benefits than older professionals. The number two and three reasons Millennials would accept another job: the new company offers more opportunities and the work sounds more challenging. What have been your challenges in working with Millennial employees?

In upcoming articles, we will discuss more about how long-term care organizations can attract and retain Millennials.

ACHCA-NYC to Host Annual Convention at Villa Roma

villaromaThis year, the New York Chapter of the American College of Health Care Administrators will host our Annual Convention, which will be held from March 5th through March 8th, 2017, at the Villa Roma Resort and Conference Center. The beautiful Villa Roma has upscale accommodations, varied and tasteful menus, a special dining area, and well-appointed and functional meeting rooms. It even has a bowling alley!

The resort is conveniently located in Callicoon, New York, just minutes from Monticello. Kudos to our Education Committee which has gone to enormous lengths to secure topical and thought-provoking educational program. In addition to the fine educational setting, the Villa Roma offers a spacious, yet intimate exhibit space which accommodates all of our corporate sponsors.

Villa Roma Resort & Conference Center Set comfortably amid the beautiful Catskill Mountains, Villa Roma Resort offers spacious suites and guest rooms, complete with the amenities of home, in charming surroundings. And there are always a lot of fun and interesting things to do, from golf, horseback riding, swimming, and go carts to live entertainment, hot air balloons, and spa & fitness facilities. Villa Roma offers first class dining, too, including a large breakfast, charming café, and the Beechwoods Restaurant & Grill. See more at www.villaroma.com or call the hotel at (800) 533-6767.

Stay tuned for all conference details and registration information, which will be available soon!

 

About NYC-ACHCA

NY Chapter ACHCA is a professional society of administrators in long-term care, offering excellent  educational programming, career development opportunities, and certification in a variety of  positions. NY Chapter ACHCA members enhance their professional development through education that isgeared to the continuum of health care administration and that emphasizes long-term care – an approach that clearly improves the quality of care they provide.

Facilitator for the 2017 Summer Leadership Conference Announced — Clint Maun

clintmaun-photo1-8x10300dpiWe’re pleased to announce our Facilitator for the 2017 Summer Leadership Conference — Clint Maun, Maun-Lemke President and Senior Partner.

Clint Maun is nationally recognized for his innovative expertise in healthcare consulting, speaking and research. He is one of a select few to receive the CSP designation of distinction, Certified Speaking Professional, from the National Speakers Association.

As co-founder of Maun-Lemke Speaking and Consulting, LLC, Clint has over 38-years experience in healthcare operations, management, leadership, quality enhancement and self-development programs. Clint’s acclaimed leadership process has been successfully implemented in small and multi-facility businesses nationwide. His visions, ideas, techniques and innovative solutions are currently at work in thousands of organizations throughout the country.

Since 1984, Clint has concentrated on “changing the results of healthcare” and improving the “people business” of our profession. He consults and speaks on a diverse range of critical challenges facing healthcare, from revenue and marketing strategies to service excellence, as well as optimizing employee effectiveness. Clint’s strength is optimizing organizational effectiveness with programs targeted to the 3 “C’s” of healthcare: Customers, Co-workers and Collaboration.

Clint has the proven ability to motivate individuals to positive action and implement results-oriented change. Using his vast experience and knowledge of the healthcare profession, Clint also provides free proven and practical best practice stories, tips and anecdotes daily on Clintcast.com.

Learn more about the Summer Leadership Conference at our website: www.summerleadershipconference.org

NY Chapter ACHCA is a professional society of administrators in long-term care, offering excellent  educational programming, career development opportunities, and certification in a variety of  positions.

NY Chapter ACHCA members enhance their professional development through education that is geared to the continuum of health care administration and that emphasizes long-term care – an approach that clearly improves the quality of care they provide.

How to Identify Your Leadership Style and Put it to Work in Your Organization

img_0961In a recent article in the Harvard Business Review, William C. Taylor, cofounder of Fast Company magazine and author of Simply Brilliant: How Great Organizations Do Ordinary Things in Extraordinary Ways, asks: “Why is it important to gain clarity about the leadership style that fits each of us best?” It got us thinking; is it important?

As long-term care leaders and managers, we are constantly being challenged with countless regulatory, human resource, legal, and other rapid-fire changes, including generational, cultural and language differences, and consumer demands. The demands and rigors of healthcare executives and leaders in today’s changing environment cannot be over emphasized. Identifying and examining your individual leadership style can help you to figure out how to best use it to benefit your organization, management team, and staff members.

In the article, Taylor outlines what he defines as the four leadership styles that capture the varied approaches of leaders he has encountered over the years:

The Classic Entrepreneur – The leader who does “more than anyone thinks possible with less than anyone thinks possible” and “they focus on tough-minded calculations and no-nonsense financial returns.”

The Modern Missionary – For this type of leader, “success is less about making money than it is about making a difference and having an impact.”

The Problem Solver – “These top-down, take-charge, the-buck-stops-here executives may be the most recognizable sorts of leaders, in terms of the image we carry around of what it takes to get things done.”

The Solution Finder – “These leaders believe that the most powerful contributions often come from the most unexpected places — the hidden genius of their colleagues, the collective genius that surrounds their organization.”

Do you recognize your leadership style here? If not, Taylor has developed a 16-question quiz on his website that can help you figure out your leadership style.

Taylor’s conclusion to why it’s important for each of us as leaders to examine our leadership style:

“Because the more we understand about ourselves—what we truly care about, how we make decisions, why we do what we do—the more effective we will be at marshaling the support of others for what we hope to achieve. In a time of wrenching disruptions and exhilarating advances, of unrelenting turmoil and unlimited promise, there have never been more roads to success—or more opportunities to fail.”

You can read the full HBR article here: https://hbr.org/2016/08/the-4-leadership-styles-and-how-to-identify-yours. We’d love hear more about what you think. Does Taylor get it right? Is there another type of leadership style that’s not covered here?

About NYC-ACHCA

NY Chapter ACHCA is a professional society of administrators in long-term care, offering excellent  educational programming, career development opportunities, and certification in a variety of  positions. NY Chapter ACHCA members enhance their professional development through education that isgeared to the continuum of health care administration and that emphasizes long-term care – an approach that clearly improves the quality of care they provide.